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Subject* - Select One - Help! I'm locked out of Online Banking. I need help with my account. Your rates are great! I want a loan. I want to refinance my loan! I'm interested in adding Credit Life & Disability to my loan. I'm interested in GAP Insurance. I need assistance with Mobile Deposit. I want a mortgage loan. I have a question about my business account. I'm a union official and have a question. I would like to add Business Online Banking. I would like to add Remote Deposit Capture for my Business or Organization. I want to subscribe to BTCU eNews. I want to star in your next video! Salute my union! I have a concern.

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Branch Hours

All Locations
Monday - Friday: 9am - 5pm

Call Center

763-315-3888 or
Toll-Free 1-800-496-2460

Monday - Friday: 7am - 7pm
Saturdays: 7am - 4pm

Reorder Checks

Reorder checks online at Deluxe

Telephone Banking

1-855-672-7087

Bill Pay 

1-866-809-9490

Credit Cards

Credit Card Lost or Stolen
1-800-442-4757
 

Online Access: Go To MyCard
 

Change Your Credit Card PIN
(Must already know PIN to change.)
1-888-891-2435
Otherwise call 763-315-3888

Debit Cards

Debit Card Fraud/Dispute Hotline
1-800-808-6402
Monday - Friday: 7am - 7pm
 

Debit Card Lost or Stolen - 24/7
1-800-528-2273

Change Your Debit Card PIN
(if you already know your PIN)
1-877-267-6914