Flexible Lobby Hours
While we are open for business, we may have to temporarily close our lobbies in Maple Grove or Shoreview with little notice. These are trying times - please be flexible with us.
BTCU is concerned about the safety of our members and our staff. We encourage all staff to stay home if they have COVID-like symptoms. We also encourage all members to use virtual services or the drive-ups whenever possible, or schedule an appointment at 763-315-3888 to work with a lender.
In addition to using our drive-ups, we highly recommend banking at home with these convenient options:
- Check balances, view transactions, transfer money, and pay bills online with Online Banking or the BTCU Mobile App.
- Deposit checks using the BTCU Mobile App.
- Bank by phone at 1-855-672-7087 with Telephone Banking
- Open a checking account with a debit card through Online Banking
- Apply for loans online and close your loan remotely.
For members with debit cards, you can also get cash at an ATM surcharge-free. Find an ATM near you > ATM Locator.
We are available by phone at 763-315-3888 or toll-free at 1-800-496-2460.
Call us Monday - Friday from 7 a.m. to 7 p.m. and Saturdays from 7 a.m. to 4 p.m. to assist with your banking needs.